Reflection

Public speaking and communicating well have always been a skill that I would like to improve on. During presentation, I tend to get nervous and always forget what I rehearsed. The goal that I’ve set for myself for this module was to be able to speak confidently and deliver all my ideas clearly across to the audience during presentation. Through this module, I can speak more confidently in front of a large group of people however structuring my ideas in my head and delivering all of it during the presentation can still be further improved as I tend to miss out certain points. Additionally, I feel that this module had allow me to pick up many interpersonal skills through the group works and peer sharing activities we did in class. It was a good opportunity for us to talk to one another and understand the importance of working with different types of people.

The activity that resonate me the most was the first peer to peer mock presentation we had with group as it was our first time sharing and delivering our idea to our classmates. Through this activity, I can see that most of us felt more confident and were not shy to present in front of a small group of audience. We also managed to get a more honest and genuine feedback from other classmates to better improve ourselves.

For the presentation showcase, my team was fortunate to be given a chance to be one of the presenting team. One of the major improvements that I made was reducing the number of fillers that I used between sentences. Without the filler words, it helped me to be more confident and charismatic and was able to connect with the judges and audiences even better than before. One other specific improvement I made during this presentation was also maintaining good eye contact with everyone rather than looking on the screen or only three judges. My teammates and I worked hard together to put on a good show for everyone and fortunately emerged as first runner up for the showcase. Overall, I have learned many skills in this module on formal writing as well as public speaking. I believe that all these life skills will be beneficial for me in my future career.  

Final Draft: Product Summary and Analysis

According to CarTrack Fleet Management (n.d), a fleet management solution that manages different type of land vehicles in a company to organise, track and report data collected by GPS in the shortest time to improve fleet productivity. The main function of CarTrack is to optimize vehicle operations with real-time vehicle tracking capabilities to provide accurate location of a vehicle’s current position and the traffic situations. It also consists of an online system to review a driver’s productivity to help reduce manpower needed for future operations to better manage the fleet. CarTrack promotes safety within its fleet, that manages driving behaviour and receives active driving feedback with 24/7 support services subjected to any emergency occurrence.

With the increasing amount of carbon footprints, CarTrack provides real-time fuel consumption information that will be taken into consideration for evaluation to lower carbon dioxide emission. CarTrack remains as one of the leading dedicated telematics solutions that manage and communicate with the fleet from its website or any mobile device that generate reports and assets overview for drivers to analyse their own performance for the organisation to compare and dramatically improve efficiency and lower operational cost.

With the increase in fleet management solutions, CarTrack remains as one of the most reputable and user-friendly solutions that promote safety and has more in-depth features and functionality compared to its competitor, TomTom telematics.

One function of CarTrack includes real-time vehicle tracking ability that allows the organisation to proactively locate and dispatch their vehicles accordingly. In comparison, CarTrack’s competitor, TomTom have a resembling function of gaining visibility of vehicles and managing the operations intelligently. However, CarTrack has an additional customisable add the function of installing an emergency button that will notify the helpdesk and control room to be activated in case of any mishap to respond quickly to customer emergencies. With this feature, you can immediately spot anything unusual and identify the driving patterns within the business.

Another unique function of CarTrack is the built-in navigation system that automatically detects road situation and closure with increase accuracy that warns drivers when approaching a jam location. CarTrack also added automatic road works detection on highways to better predict approaching delays with a goal of improving route calculation and estimation. In contrary, TomTom’s solution does not have such a function and only rely on its navigation system to provide drivers with the best route to their destination however not including real-time traffic analysis such as traffic jams and road blockage.

Another feature of CarTrack consist of in-depth training sessions held at various location to guide user on how to operate the software, generate reports and manage the fleet to provide enhanced customer service. However, TomTom does not have such a function to increase customers’ satisfaction and retention. On top of that, CarTrack provides free installation service, lifetime hardware warranty and offers a free software update and upgrade for improvement thus shaping CarTrack to be a more affordable solution for fleet management.

While there are many similarities with other solutions, CarTrack comprehensive range of add-ons helps to enhance productivity with multi-platform database software and emergency button thus increasing customer service and satisfaction. Till today, CarTrack remains as one of the leading providers of fleet management which aims to be the most affordable and user-friendly solution globally.

References:

CarTrack Fleet Management (n.d.) Retrieved from

https://www.cartrack.sg/fleet-management#main

CarTrack Fleet Management Solution (September 06, 2017) Retrieved from https://www.cartrack.sg/advantages-having-cartrack-fleet-management-solution

TomTom Telematics (n.d.) Fleet Management Reporting. Retrieved from

https://telematics.tomtom.com/en_gb/webfleet/products/webfleet/reporting/

Draft #2: Product Summary and Analysis

According to CarTrack fleet management, a fleet management software solution that connects car services to improve fleet productivity. The main function of CarTrack is to optimize vehicle operations with real-time vehicle tracking capabilities to provide accurate location of vehicle’s current position and the traffic situations. It also consists of an online system to review the driver’s productivity to help reduce manpower needed for future operations to better manage the fleet. CarTrack promotes safety within its fleet, that manages driving behaviour and receives active driving feedback with a 24/7 support services subjected to any emergency occurrence.

With the increasing amount of carbon footprints, CarTrack provides real-time fuel consumption information that will be taken into feedback to help lower carbon dioxide emission. CarTrack remains as one of the leading dedicated telematics solutions that manage and communicate with your fleet from its website or any mobile device that generate reports and assets overview for drivers to analyse their own performance for the organisation to compare and dramatically improve efficiency and lower operational cost.

With the increase in fleet management solutions, CarTrack remain as one of the most reputable and user-friendly company that promotes safety and has more in-depth features and functionality comparing to its competitor, TomTom telematics.

With CarTrack’s innovation vehicle tracking solutions, CarTrack includes real-time vehicle tracking ability that allows the organisation to proactively locate and dispatch their vehicles accordingly. In comparison, CarTrack’s competitor, TomTom have a resembling function of gaining visibility of vehicles and managing the operations intelligently. However, CarTrack have an additional customisable add on function of installing an emergency button that will notify the helpdesk and control room to be activated in case of any mishap to respond quicker to customer emergencies. With this feature, you can immediately spot anything unusual and identify the driving patterns within the business.

CarTrack have a built-in navigation system that automatically detect road situation and closure with increase accuracy that warns drivers when approaching a jam location. CarTrack also added automatic road works detection on highways to better predict approaching delays with a goal of improving route calculation and estimation. In contrary, TomTom’s solution does not have such function and only rely on its navigation system to provide drivers with the best route to their destination however not including real-time traffic analysis such as traffic jams and road blockage.

CarTrack provides in-depth training sessions held at various location to guide user on how to operate the software, generate reports and manage the fleet to provide enhanced customer service. However, TomTom does not have such function to increase customers’ satisfaction and retention. On top of that, CarTrack provides free installation service, lifetime hardware warranty and offers free software update and upgrade for improvement thus shaping CarTrack to be a more affordable solution for fleet management.

While there are many similarities with other solutions, CarTrack comprehensive range of add-ons helps to enhance productivity with multi-platform database software and emergency panic button thus increasing customer service and satisfaction. Till today, CarTrack remains as one of the leading providers of fleet management which aims to be the most affordable and user-friendly solution globally.

Links:

CarTrack Fleet Management (n.d.) Retrieved from

https://www.cartrack.sg/fleet-management#main

Cartrack Fleet Management Solution (September 06, 2017) Retrieved from https://www.cartrack.sg/advantages-having-cartrack-fleet-management-solution

TomTom Telematics (n.d.) Fleet Management Reporting. Retrieved from

https://telematics.tomtom.com/en_gb/webfleet/products/webfleet/reporting/

Draft #1: Product Summary and Analysis

According to CarTrack fleet management, a fleet management software solution with real-time tracking function that connects car services to improve fleet productivity. The main function of CarTrack is to optimize vehicle operations with real-time vehicle tracking capabilities to provide accurate location of vehicle’s current position and the traffic situations. It also consists of an online system to review the driver’s productivity to help reduce manpower needed for future operations to better manage the fleet. CarTrack promotes safety within its fleet, that manages driving behaviour and receives active driving feedback with a 24/7 support services subjected to any emergency occurrence.

With the increasing amount of carbon footprints, CarTrack provides real-time fuel consumption information that will be taken into feedback to help lower carbon dioxide emission. CarTrack remains as one of the leading dedicated telematics solutions that manage and communicate with your fleet from its website or any mobile device that generate reports and assets overview for drivers to analyse their own performance for the organisation to compare and dramatically improve efficiency and lower operational cost.

With the increase in fleet management solutions, CarTrack remain as one of the most reputable and distinguished companies which has more in-depth features and functionality comparing to its competitor, TomTom telematics.

With CarTrack’s innovation vehicle tracking solutions, CarTrack includes real-time vehicle tracking ability that allows the organisation to proactively locate and dispatch their vehicles accordingly. In comparison, CarTrack’s competitor, TomTom have a resembling function of gaining visibility of vehicles and managing the operations intelligently. However, CarTrack have a additional customisable add on function of installing an emergency button that will notify the helpdesk and control room to be activated in case of any mishap to respond quicker to customer emergencies. With this feature, you can immediately spot anything unusual and identify the driving patterns within the business.

CarTrack have a built-in navigation system that automatically detect road situation and closure with increase accuracy that warns drivers when approaching a jam location. CarTrack also added automatic road works detection on highways to better predict approaching delays with a goal of improving route calculation and estimation. In contrary, TomTom’s solution does not have such function and only rely on its navigation system to provide drivers with the best route to their destination however not including real-time traffic analysis such as traffic jams and road blockage.

CarTrack provides in-depth training sessions held at various location to guide user on how to operate the software, generate reports and manage the fleet to provide enhanced customer service. However, TomTom does not have such function to increase customers’ satisfaction and retention. On top of that, CarTrack provides free installation service, lifetime hardware warranty and offers free software update and upgrade for improvement thus shaping CarTrack to be a more affordable solution for fleet management.

While there are many similarities with other solutions, CarTrack comprehensive range of add-ons helps to enhance productivity with multi-platform database software and emergency panic button thus increasing customer service and satisfaction. Till today, CarTrack remains as one of the leading providers of fleet management which aims to be the most affordable and user-friendly solution globally.

Links:

CarTrack Fleet Management (n.d.) Retrieved from

https://www.cartrack.sg/fleet-management#main

Cartrack Fleet Management Solution (September 06, 2017) Retrieved from 

https://www.cartrack.sg/advantages-having-cartrack-fleet-management-solution

TomTom Telematics (n.d.) Fleet Management Reporting. Retrieved from

https://telematics.tomtom.com/en_gb/webfleet/products/webfleet/reporting/

Edited on: 091019

Assignment 1: Product Description

According to TomTom telematics, a fleet management software solution that connects car services to increase overall fleet productivity. The main function of TomTom is to optimize vehicle operations with real-time vehicle tracking capabilities to provide a more accurate location of its current position and the upcoming roads ahead. It also consists of a online system to review the driver’s productivity within a day to help reduce the manpower needed for future operations to better manage the fleet. TomTom also helps the driver to keep an eye on the road with an installed device that manages driving behavior and receives active driving feedback on speeding and harsh braking. With the increasing amount of carbon footprints, TomTom provides real-time fuel consumption information that will be taken into feedback to help lower carbon dioxide emission. TomTom remains as one of the leading dedicated telematics solution with a cloud based system (Webfleet) that provides detailed driving behavior for drivers to analyze their own performance and for companies to compare it over time to dramatically improve efficiency and lower operational cost.

TomTom Telematics. (n.d.) Fleet Management Reporting. Retrieved from https://telematics.tomtom.com/en_gb/webfleet/products/webfleet/reporting/

Self Introduction

Dear Professor Brad,

My name is Ng Jun Hui, and I am writing this letter to introduce myself as one of your students in your effective communication classes. I graduated from Nanyang Polytechnic with a Diploma in Telematics and Media Technology. Currently, pursuing my degree in Telematics (Intelligent Transportation System Engineering) in Singapore Institute of Technology.

Prior to my diploma, I was fortunate to obtain an internship at NCS Pte Ltd where I was exposed to different aspects of wireless technology. This exposure sparked my interest in telecommunications which led me to pursuing this degree programme. I believe that my work experience has helped me a lot in being an active listener and developing an open mind to understand the different perspective of others. Being exposed to the workforce has also placed me out of my comfort zone to meet new people, building on my interpersonal skills which helped to boost my confidence in public speaking.

On the other hand, what I feel that I can improve on will be my tone of speech as I have a habit of speaking in a casual tone which may not be suitable to every situation. This inability to adapt might pose as an issue to formal occasions such as presentations and interviews. Secondly, I have a tendency of speaking too quickly making it difficult for the audience to understand me.

Through this module, I hope to build a firmer foundation of English and developing relevant communication skills towards different audience. Under your guidance, I hope that the upcoming weeks with you will be an interesting and productive journey.

Warmest Regards,

Ng Jun Hui